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notice of privacy practices


THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.


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Notice of Privacy Practices

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Aviso de Procedimientos de Privacidad

 


Cabarrus Health Alliance

NOTICE OF PRIVACY PRACTICES
Effective: April 14, 2003

Cabarrus Health Alliance collects and maintains health information about you and is required by law to protect the privacy of your health information. We are required to provide you with this Notice of Privacy Practices.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.

How We May Use and Disclose Medical Information About You.

We use and disclose medical information about you for a number of different purposes. Each of those purposes is described below.

For Treatment.
We may use medical information about you to provide, coordinate or manage your health care and related services by both us and other health care providers. We may disclose medical information about you to doctors, nurses, hospitals and other health facilities who become involved in your care. For example, we may consult with other health care providers concerning you and as part of the consultation, share your medical information with them. Similarly, we may refer you to another health care provider and as part of the referral share medical information about you with that provider.

For Payment.
We may use and disclose medical information about you so we can be paid for the services we provide to you. This can include billing you, your insurance company, or a third party payor, or collection agency. For example, we may need to give your insurance company information about the health care services we provide to you so your insurance company will pay us for those services or reimburse you for amounts you have paid. We also may need to provide your insurance company or a government program, such as Medicare or Medicaid, with information about your medical condition and the health care you need to receive to determine if you are covered by that insurance or program.

For Health Care Operations.
We may use and disclose medical information about you for our own health care operations. These are necessary for us to operate Cabarrus Health Alliance and to maintain quality health care for our patients. For example, we may use medical information about you to review the services we provide and the performance of our employees in caring for you. We may disclose medical information about you to train our staff, volunteers and students working in Cabarrus Health Alliance. We also may use the information to study ways to more efficiently manage our organization.


How We Will Contact You.
Unless you tell us otherwise in writing, we may contact you by either telephone or by mail at either your home or your workplace. At either location, we may leave messages for you on the answering machine or voice mail.

Appointment Reminders.
We may contact you to remind you of an appointment you have with us.

Individuals Involved in Your Care.
We may disclose to a family member, other relative, a close personal friend, or any other person identified by you, medical information about you that is directly relevant to that person=s involvement with your care or payment related to your care. If the patient is a minor, we may disclose medical information about the minor to a parent, guardian or other person responsible for the minor except in limited circumstances. We also may use or disclose medical information about you to notify, or assist in notifying, those persons of your location, general condition, or death. You may ask us at any time not to disclose medical information about you to persons involved in you care. We will agree to your request and not disclose the information except in certain circumstances (such as emergencies) or if the patient is a minor. If the patient is a minor, we may or may not be able to agree with your request. If there is a family member, other relative, or close personal friend that you do not want us to disclose medical information about you to, please notify Privacy Officer, 300 Mooresville Road Kannapolis, NC 28081 or tell our staff member who is providing care to you.

● Disaster Relief.
We may use or disclose medical information about you to a public or private entity authorized by law or by its charter to assist in disaster relief efforts. This will be done to coordinate with those entities in notifying a family member, other relative, close personal friend, or other person identified by you of your location, general condition or death.

Required by Law.
We may use or disclose medical information about you when we are required to do so by law.

In special circumstances we may be permitted or required to disclose your information for:

Public Health Activities; Victims of Abuse, Neglect or Domestic Violence; Health Oversight Activities; Judicial and Administrative Proceedings; Disclosures for Law Enforcement Purposes; Coroners and Medical Examiners; Funeral Directors; Organ, Eye or Tissue Donation; Research; To Avert Serious Threat to Health or Safety to you or others; Military and veteran=s activities; National security and intelligence activities; Protective service for the president and others; Correctional institutions and other law enforcement custodial situations; Worker=s compensation or other similar programs; and to the government to demonstrate our compliance with the Privacy Rule.


Other Uses and Disclosures.
Other uses and disclosures will be made only with your written authorization. You may revoke such an authorization at any time by notifying Cabarrus Health Alliance 300 Mooresville Road Kannapolis, NC 28081 Attn: Privacy Officer in writing of your desire to revoke it. However, if you revoke such an authorization, it will not have any affect on actions taken by us in reliance on it.


Your Rights With Respect to Medical Information About You.

You have the following rights with respect to medical information that we maintain about you.

Right to Request Restrictions.
You have the right to request that we restrict the uses or disclosures of medical
information about you.
We are not required to agree to any requested restriction. Even if we agree to a restriction, either you or we can later terminate the restriction.

Right to Receive Confidential Communications.
You have the right to request that we communicate medical information about you to you in a certain way or at a certain location. Example: You may prefer to have all written information mailed to your work address rather than your home address.

Right to Inspect and Copy.
With a few very limited exceptions, you have the right to inspect and obtain a copy of medical information about you.

● Right to Amend.
You have the right to ask us to amend medical information about you. You have this right for so long as the medical information is maintained by us.
If we deny your request, we will inform you of the basis for the denial. You will have the right to submit a statement disagreeing with our denial.

Right to an Accounting of Disclosures.
You have the right to receive an accounting of disclosures of medical information about you. The accounting may be for up to six (6) years prior to the date on which you request the accounting but not before April 14, 2003.

Right to Copy of this Notice.
You have the right to obtain a paper copy of our Notice of Privacy Practices. You may obtain a paper copy even though you agreed to receive the notice electronically. You may request a copy of our Notice of Privacy Practices at any time.
You may obtain a copy of our Notice of Privacy Practices over the Internet at our web site, www.CabarrusHealth.org
To exercise these rights, you must submit your request in writing to: Privacy Officer, Cabarrus Health Alliance 300 Mooresville Road Kannapolis, NC 28081
 

Our Duties

Generally.
We are required by law to maintain the privacy of medical information about you and to provide you with this notice of our legal duties and privacy practices with respect to medical information.
We are required to abide by the terms of our Notice of Privacy Practices in effect at the time.

Our Right to Change Notice of Privacy Practices.
We reserve the right to change this Notice of Privacy Practices. We reserve the right to make the new notice=s provisions effective for all medical information that we maintain, including that created or received by us prior to the effective date of the new notice.

Availability of Notice of Privacy Practices.
A copy of our current Notice of Privacy Practices will be posted in lobby areas. A copy of the current notice also will be posted on our web site, www.CabarrusHealth.org. Patients will receive a revised notice on their next agency contact following any amendment to this notice.
At any time, you may obtain a copy of the current Notice of Privacy Practices by contacting Privacy Officer, Cabarrus Health Alliance, 300 Mooresville Road Kannapolis, NC 28081.

Complaints.
You may complain to us and to the United States Secretary of Health and Human Services if you believe your privacy rights have been violated. All complaints should be submitted in writing.
To file a complaint with us, contact Privacy Officer, Cabarrus Health Alliance, 300 Mooresville Road Kannapolis, NC 28081.
To file a complaint with the federal government: Region IV Office for Civil Rights, US Dept of Health and Human Services, Atlanta Federal Center, Suite 3B70,
61 Forsyth St. SW, Atlanta, GA 30303-8909

You will not be retaliated against for filing a complaint.

Questions and Information.
If you have any questions or want more information concerning this Notice of Privacy Practices, please contact Privacy Officer, Cabarrus Health Alliance, 300 Mooresville Road Kannapolis, NC 28081 Ph:704-920-1000.

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