Analysis (BPA)/Business Process Redesign (BPR)
Forty-six business processes
have been analyzed and redesigned for the following
areas in the public health department that would be
affected by a new EMR/Practice Management information
system - Billing, Child Health, Child Services
Coordination/Maternal Care Coordination, Communicable
Disease, Family Planning, Intensive Home Visiting, Lab,
Maternal Health, and Registration/Checkout.
This chart lists each business process and what
components have been completed (Business Process Matrix,
Context Diagram, and/or Task Flow Diagram). [Click here]
The chart also shows which business processes have forms
that are currently used in the business process. All of
the forms have been scanned and assigned reference
numbers and are include within each workgroup section.
Task flow diagrams that have forms currently associated
with a task reference the form number.
The following are the documents developed for the
Business Process Matrix – Includes information for all
of the business processes.
Context Diagrams, Task Flow Diagrams and Forms by Workgroup
to download all documents listed
above and associated with the BPA/BPR
Each business process has its own context diagram and task flow diagram; a Visio format version
(.vsd) to make changes to fit your organization and a PDF format version.
Most of the Billing, Child Health, Family Planning, and Registration/Checkout business processes have multiple versions of the task flow diagrams since work was done in these areas by both projects. The following are the various task flow diagrams that could be found:
BPA task flow diagram with forms (if applicable)
- BPR task flow diagram with forms (if applicable)
- BPR task flow diagram with HIS menu paths
- BPR task flow diagram with no forms
All Clinics, CSCS/MCC, CD, IHV, Lab, and Maternal Health have only two versions of the task flow diagrams – one with forms and one without forms.